MONICA MERIZALDE
WORK
Account Manager
WorldStrides
AUSTIN, TX 2019- 2020
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Successfully managed a growing book of business of $500K in university accounts with programs traveling abroad during 2019-2020.
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Cultivated relationships with key accounts through meaningful and consistent focused communication on their needs and expectations.
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Utilize Spanish and Italian language to effectively communicate clients’ expectations and goals while working with 15+ DMC vendors in LATAM and Europe.
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Project manager deadlines and requirements for both client and internal development teams to successfully construct business planning meetings, budget, payments, airfare, visa, and educational goals.
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Acted as client’s liaison conducting presentations nationwide to educate stakeholders and participants on the educational advantages and professional exposure of travel.
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Proactively monitored current risk environments abroad and effectively assured a safe return home when COVID-19 endangered participants.
Event Coordinator
Enverus
AUSTIN, TX 2018- 2019
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Expanded SaaS product portfolio of the organization by executing 120+ promotional events, seminar events, and large tradeshows in the US, LATAM and Europe resulting in $5mm+ of generated pipeline.
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Manage events for 3 major divisions with 40+ business leaders to exceeded MQL/SQL Marketing and Sales Qualified Event Lead goals by 105%.
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Implemented marketing campaign strategies to better aline with segment leader’s goals and allow live event visibility via Salesforce (SFDC) and CVENT.
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Managed accounts relationships with 20+ outside vendor selection, contract negotiation, and AR/AP schedules, reducing collateral and promotional material cost by 8% per quarter.
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Project management marketing events department for company rebrand by developing communication and execution plan with product owner and development team.
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Developed a budget tracking system to report on event success, utilizing a cost per lead metric, in order to high grade the success of events and land within 5% of $2mm+ annual budget.
Event Coordinator
Freelance
ORLANDO, FL 2017- 2018
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Worked with the account's Executive leadership team to establish clear measurable goals, implementing budgetary tracking systems for full visibility saving clients an average of 10-25% project expenses.
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Created a customized project lifecycle for each account through a set of collaborative meetings with product owners and development teams to produce a reliable timeline with strategic checkpoints for flexibility.
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Managed vendor relationship including contract negotiation, event timeline, creation of marketing collateral & promotional materials, and day of onsite coordination/execution.
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Constructed and maintained marketing inventory asset tracking system allowing for effective and proactive event set up, tear down, and management of all equipment.
Account Executive
Pulse Centers
ATLANTA, GA 2015- 2017
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Exceeded monthly goals rebuilding under-developed territory in the SouthEast by 125% through dedicated client communication and hands-on training in order to build long term relationships.
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Resurrected inactive accounts, serviced existing accounts, and obtained new accounts through cold calling and lead follow up resulting in $1mm in revenue.
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Drove new business development through qualifying leads, and tracking daily activity and progress through Salesforce/ CRM.
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Worked closely with Chief Operating Officer on eliminating process gaps by hiring a sales team of 10 nationwide through the implementation of standardized training company-wide.
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Developed a multi tear training system with partnering doctors in order to assure consistent repeatable results.
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Constructed a thorough library of patient case studies suffering from chronic pain across the US.
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Instructed weekly on-site and online training webinars to 150+ chiropractors in key networking groups to increase learning opportunities for all product owners.
Lead Wedding Party Stylist
Anya Bridal Warehouse
ATLANTA, GA 2014- Present
As lead Wedding Party Stylist at the largest bridal salon in the Atlanta area, I aim to complete every bride’s vision of her big day and exceed team sales goals.
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Manage all aspects of the Wedding Party Stylist department.
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Oversee all purchasing and inventory control.
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Achieve business results by creating selling driven environment focused on customer service.
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Develop and implement new in-house record keeping system ad client communication process for all department employees.
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Aid in the development and execution of styling wedding party, creating design schemes, floral décor and event planning.
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Recruit and develop team, providing direction, support, and resourcing to team members in order to meet sales and customer service goals.